LAST UPDATED Novemmber 2015, THANK YOU FOR REVIEWING MY



R E S U M E



Ric Candor
Orlando Area, FL
CELLPHONE and VOICE MAIL - 407-325-1482
EMAIL - candoor @ gmail . com



A few words in a resume does not adequately represent what I can bring
to your organization, so I encourage you to call and ask specifically
what you need to know to determine if I am the right person for you.


(USE THE LINKS BELOW - THEY WORK BETTER THAN SCROLLING)


SUMMARY        EDUCATION        EXPERIENCE        REFERENCES        CONTACT

LICENSES/CERTIFICATES   PROGRAMS/WORKSHOPS   PROFESSIONAL MEMBERSHIPS   HONORS/ACTIVITIES






Summary


I have had success and satisfaction both leading and being part of a team that provides safe, quality care to people. My expertise in compliance, quality, safety, and risk management has been primarily in health care, however quality practices, analysis, and programs share the same basic fundamentals: communication, teamwork, buy-in, attention to detail, and an effective monitoring and response system. I am open to giving my heart, mind, and skills to other areas as well.

I currently hold a Florida License in Health Care Risk Manager and since 2007 served as Director of Risk Management and Performance Improvement for a 112 bed class 3 psychiatric hospital and as an Administrator for an ICF (Intermediate Care Facility). I have experience managing residential psychiatric and nursing facilities. At each task, I improved quality, reduced spending, and and had excellent regulatory surveys. This is done by conveying the importance of quality care and implementing systems that make it easier for staff to implement quality without waste. Developing excellent relationships with regulatory surveyors adds to the quality and produces surveys with minor or no citations.

While much of my career has focused on human services and consultations because I enjoy the inherent rewards found in helping others, my life experience is and interests are diverse and eclectic. I welcome you to question or test me. I thrive on learning and am open to any position in any field that offers a challenging and rewarding work experience.

My personal interests include music, writing, photography, computers, learning, softball, running, staying fit and living healthy, community service, helping others, and sharing positive activities with friends. I currently pitch for several softball teams in the Orlando area. I offer my knowledge, experience, abilities, and enthusiasm to your organization.


SUMMARY        EDUCATION        EXPERIENCE        REFERENCES        CONTACT

LICENSES/CERTIFICATES   PROGRAMS/WORKSHOPS   PROFESSIONAL MEMBERSHIPS   HONORS/ACTIVITIES








EDUCATION

Graduate
     Cornell University Extention, Brooklyn NY, 1980-1990
          Continuing Professional Education in Health Care Management, QA Audits,
          Behavior Management, Community Relations, Day Treatment Program Operations.
     Brooklyn College, CUNY, Brooklyn NY, 1987-1988
          Graduate Study in Child Psychology

Undergraduate
     Brooklyn College, CUNY, Brooklyn NY 1983-1987
          Bachelor of Science in Psychology, Major GPA 3.84, Summa Cum Laude
     US Army, Ft. Sam Houston, Texas, 1974, Silas B Hayes Hospital, CA, 1975
          Emergency Medical Specialist, Paramedic, LPN, 1974-1975

Professional
     Health Care Risk Management, University Behavioral Center
     Quality Assurance Management, Psychiatric Solutions, Inc
     Continued In-Service education in current standards for infection control, safety, CPR, First
     Aid, DCF, AHCA, OSHA, and Joint Commission regulations for residential hospitals.


SUMMARY        EDUCATION        EXPERIENCE        REFERENCES        CONTACT

LICENSES/CERTIFICATES   PROGRAMS/WORKSHOPS   PROFESSIONAL MEMBERSHIPS   HONORS/ACTIVITIES









LICENSURE/CERTIFICATION




Certified/Licensed Health Care Risk Manager, AHCA, 2008-present
Professional Crisis Management, Level II Practitioner, 2001-2012
CPR, BLS for Health Care Providers, AHA, 2001-present
Universal First Aid Certificate, ASHI, 2001-present


Emergency Medical Technician, US Army, California and Texas, 1974-76
Licensed Practical Nurse, US Army, California and Texas, 1974-76
Qualified Intellectual Disability Professional (QIDP), New York, AHCA, OSHA, 1983-present
CPR Training Trainer, American Red Cross, New York, 1978-1992
Advanced First Aid Trainer, Am. Red Cross, New York, 1978-1993
Behavior Management Trainer, New York, 1980-1993
Crisis Intervention Trainer, New York, 1978-1993
Quality/Compliance Auditor - New York, 1984-1993






SUMMARY        EDUCATION        EXPERIENCE        REFERENCES        CONTACT

LICENSES/CERTIFICATES   PROGRAMS/WORKSHOPS   PROFESSIONAL MEMBERSHIPS   HONORS/ACTIVITIES









HONORS / OTHER INTERESTS & ACTIVITIES


Work / Education
     Honorable Discharge, US Army, 1976
     Employee of the Month, Brooklyn Developmental Center, 1979, 1981, 1983
     Deans List, City University of New York, 1985, 1986, 1987
     Special Baccalaureate Program Honors, City University of NY, 1986, 1987
     Member, Honor Society, Brooklyn College, 1987
     On The Spot Award, University Behavioral Center, 2002
     Numerous "Fish" Awards, University Behavioral Center, 2002-2004
     Three Star Awards, University Behavioral Center, 2004-2006
     Numberous Three Star Cards, University Behavioral, LLC 2007-2012

Computers / Online (Organizer)
     Central Florida Computer Society, Vice President, 2000
     Autistic Children's Christmas Party, Webmaster, Logistics, Comm., 2000
     ONElist Groups Moderator/Facilitator (Online), 1996-2000
     eGroups Groups Moderator/Facilitator (Online), 1996-2000
     Yahoo Groups Moderator/Facilitator (Online), 1996-2008

Softball (Teamwork)
     2008 Softball Champions, Orlando Recreational Bureau (Pitcher)
     MVP Award, 2009 Champions, Central Florida Softball League (Pitcher)
     2011, 2012, 2013, 2014 Champions, Orlando Sports and Social Club (Pitcher)
     MVP Award, 2011 Champions, Sports With a Purpose League (Pitcher)
     2013, 2014, 2015 Champions, Red Bug Lake League (Pitcher)
     2014, 2015 Champions, Seminole Softball (Pitcher)
     2013, 2014, 2015 NAGAAA Softball World Series (Pitcher)
     
     

SUMMARY        EDUCATION        EXPERIENCE        REFERENCES        CONTACT

LICENSES/CERTIFICATES   PROGRAMS/WORKSHOPS   PROFESSIONAL MEMBERSHIPS   HONORS/ACTIVITIES









EXPERIENCE

Quest, Inc 2013 - 2015
     ICF (Intermediate Care Facility) Administrator
          24/7 management of all operations for a three home 24-bed ICF where people with profound intellectual, physical, and medical disabilities received care and education. Guided 9 managers to provide for all needs through 52 direct care staff, 24 nurses, and 10 support staff. During my tenure, we i mproved care, reduced hospitalizations, eased transition for individuals and families facing the final stages of life, achieved outstanding results in all regulatory surveys, while redicing spending.

UNIVERSITY BEHAVIORAL CENTER, Orlando, FL 2001 - 2012
     Director, Performance Improvement and Risk Management
          Development and oversight of multi-disciplinary Performance Improvement and Risk Management programs for a 112 bed psychiatric hospital. Tasks included developing and managing systems for auditing and investigation, regulatory compliance, data collection and analysis, reporting and education. Skills include building custom databases and spreadsheets, writing policies and procedures, providing hands-on counseling for staff and at-risk youths, and monitoring compliance with state statutes and federal rules, i.e. The Joint Commission, CMS, AHCA, SAMH.

CANDOR COMMUNICATIONS, New York - Orlando - Toronto, 1988 - 2001
     Owner, Publisher, Editor, Writer, Marketing, Consultant
          Developed and distributed target-market publications and social networks.

STATE OF NEW YORK, OMRDD, Brooklyn, NY 1978 - 1990
     ICF Program Manager, Treatment Team Leader, QMRP/QDDP/QIDP
          Responsible for developing, implementing, and evaluating a community-based residential treatment services and overall operations for the facility including supervision of managers and leading clinical treatment teams.

SILAS B. HAYES MEDICAL CENTER, US ARMY, Ft. Ord, CA 1974 - 1976
     Emergency Medical Specialist, Licensed Practical Nurse, Specialty Driver
          Provide emergency room care in a 600-bed hospital. Security driving for dignitaries.


SUMMARY        EDUCATION        EXPERIENCE        REFERENCES        CONTACT

LICENSES/CERTIFICATES   PROGRAMS/WORKSHOPS   PROFESSIONAL MEMBERSHIPS   HONORS/ACTIVITIES








PROGRAMS / WORKSHOPS
PRESENTED


Provided continuing professional training for staff in the following areas:


     CPR, 1978-1990
     First Aid, 1978-1990
     Behavior Management, 1980-1990
     Medical Records Management, 1984-1990
     Long Term Care of DD/MR Populations, 1984-1990
     Interdisciplinary Treatment Team Communication and Documentation, 1985-1990
     OSHA Regulations for Residential Facilities, 1985-1990
     OSHA Regulations for Day Treatment Operations, 1985-1990
     Cultural Sensitivity, Gender/Sexuality Stereotyping, 2007-2012
     Trauma Informed Care, 2007-2012
     Behavioral Data Review, Auditing, Reporting, Graphing, 2002-present
     Risk Management Program, Abuse Reporting, 2007-present
     Performance Improvement/Quality Assurance, 2007-present
     Customer Service, 2007- present




SUMMARY        EDUCATION        EXPERIENCE        REFERENCES        CONTACT

LICENSES/CERTIFICATES   PROGRAMS/WORKSHOPS   PROFESSIONAL MEMBERSHIPS   HONORS/ACTIVITIES














PROFESSIONAL MEMBERSHIPS


Central Florida Computer Society, Vice President, 2000-2001
Professional Crisis Management Association, 2001-2014
PsycheSafe, a PSO (Patient Safety Organization), 2009-present
Florida Life Safety Healthcare Association, 2013-2015








SUMMARY        EDUCATION        EXPERIENCE        REFERENCES        CONTACT

LICENSES/CERTIFICATES   PROGRAMS/WORKSHOPS   PROFESSIONAL MEMBERSHIPS   HONORS/ACTIVITIES



I look forward to hearing from you.





WRITE TO ME               CALL: 407-325-1482


Candor Communications    2015